Experience tells us that regular maintenance extends the life of system components and allows clients to realize the maximum return on their investment.  At project completion our integration team hands the reins over to the Tempest Technologies, LLC Service Department for post-installation support services. A turnover process is conducted to familiarize the service team with the client, the systems and the facility, which ensures that the transition is completely transparent. Dispatches are managed by field service technicians who are experts at maintaining system components and who, when issues arise, can effectively evaluate the root cause and execute a speedy resolution. The entire client services team is keenly focused on providing an unparalleled level of customer support, which has resulted in a renewal rate of over 90% of all service agreements. Our support team offers a broad spectrum of services designed to cover all of a clients needs.  

Services Include:
  • Extended Warranty and Support Agreements – Local & National Support
  • Preventative Maintenance
  • Help Desk
  • 24/7 Client Support Agreements
  • Break/Fix Repairs
  • On-site Event & Support Staff
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Tempest Technologies is a proud member of USAV Group!usav

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