Careers

Tempest Technologies LLC, the Northwest’s premier commercial Audio Video integration firm is expanding our team of amazing individuals. At Tempest Technologies LLC we strive for excellence in all facets of our business. We are communicative, clear, and excited about the work we do. If you are highly motivated, have a positive attitude and are in alignment with our commitment to always deliver an exceptional experience, we would love to hear from you!!!!

BENEFITS

Tempest Technologies strives to offer competitive compensation plans, opportunities for training and advancement, and a work environment that is fun and exciting. This position offers the following compensation:

Competitive salary
Medical, Dental and Vision plans
Paid time off
10 Paid holidays each year
We believe in giving back - Get paid to volunteer
IRA plan with employer match
Industry training and certifications programs
Really cool co-workers
A team of people who constantly amaze each other
FUN

CURRENT OPENINGS

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You will be counted on help maintain an integral client relationship. Assist in troubleshooting client systems, documentation, and process flow for the service department. The Field Service Technician position needs to have a focus on customer service internally and externally. This is a key position to help us succeed and grow our business.

Location

Issaquah | Seattle Area

Qualifications

Has three or more years of experience in the AV/IT industry
Familiar with the products and technologies used in the AV industry including digital switching systems, audio & video conferencing, video wall technologies, display and projection systems, and audio systems
Can read and understand engineered drawings including floor plans, elevations, and schematics
Proven experience with testing, commissioning, and troubleshooting systems
Advanced problem-solving skills. Able to think on your feet and present possible solutions to challenges in the field
Ability to setup and deploy configurations and site files for all AV devices
Experience with audio system setup and gain structure adjustment
Experience setting up and maximizing advanced video systems
Familiarity and experience with control program download and adjustment
Self-starter who can prioritize and manages time effectively to meet deadlines
Organized, confident and calm under pressure
Strong verbal and written communication skills with excellent follow through
Puts safety, quality and the customer above all else
Comfortable with Microsoft Windows and Office
Networking/IT experience is a big plus
DMC, CTS, and other industry certifications a plus
COVID-19 Vaccination REQUIRED

Responsibilities

As an integral part of our team you will be responsible for:
Communicating and scheduling with clients to get tasks done effectively and on-time
Testing/troubleshooting complex AV system and providing solutions
Working with manufacturers tech support team to troubleshoot system components
Coordinating all aspects of servicing/repairing components and managing RMAs as needed
Providing daily reports communicating outcomes to clients and the Tempest team
Updating tickets for clarity and tracking at each step in the process
Ensuring all DSP and control code updates are captured and stored in the proper place, and changes to the system are communicated and captured in the drawing set
Coordinating and conducting Preventative Maintenance Visits
Maintaining a clean and safe work environment at client sites and in the shop at all times
Ability to work independently as well as on a team
Work with clients demonstrating system functionality and providing end user training as needed
Some travel and off-hours work will be required

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Interested in Tempest, but don't see your position listed? Never fear, we'd love to hear from you. Email contact.us@tempesttech.net with your inquiry.