AV Support & Managed AV Services

From Day One we have been dedicated to delivering topflight support services, and that core passion has never faltered.

Our goal has always been to provide unparalleled customer service, working hard to earn the trust of clients by consistently delivering on what we promised. Our Managed Services team is committed to quality in every aspect and building long-term relationships based on trust, integrity, and the constant pursuit of excellence.

We provide a wide range of support services to be tailored to fit your unique needs, from routine maintenance to emergency repairs or comprehensive system monitoring. Customer care specialists and industry-certified field service technicians provide prompt and dependable assistance with each request.

Ensure your audiovisual systems are always operating at their best:

Maximum Uptime
We proactively monitor and maintain your AV systems to prevent downtime and ensure smooth
operation.

Happy End Users
Our prompt and efficient support ensures that your users are satisfied and can rely on the
technology provided.

Increased Productivity
With fewer technical issues, your team can focus on their core responsibilities, enhancing
overall productivity.

Peace of mind comes with the knowledge that your audiovisual systems are being proactively monitored and expertly maintained. Put the focus back on your core business activities, confident that any potential issues will be swiftly addressed and promptly resolved.

All projects are backed by our signature 90 day white glove service at the conclusion of a coverage.

Extended Warranty & Support Agreements: Protect your investment with extended warranties and support agreements tailored to your needs.
Comprehensive Custom Agreements: Customized service agreements to fit your specific requirements.
Preventative Maintenance: Regular maintenance to prevent issues before they arise.
Time & Materials Break/Fix Repair: Prompt repair services to fix any issues as they occur.
Realtime Monitoring & Remote Diagnostics: Continuous monitoring and diagnostics to detect and resolve problems quickly.
24/7/365 Phone Support: Round-the-clock phone support for any issues that may arise.
Onsite Staffing & Event Support: Onsite support for events and daily operations.
Training & Education: Comprehensive training programs to ensure your team can effectively use and manage your AV systems.
National Coverage for Your Remote Locations: Support for all your locations, no matter where they are.
Flexible Spending Options: Various payment and spending options to fit your budget.
Signature 90-day white glove service at the conclusion of each project: Various payment and spending options to fit your budget.

Our Commitment to Excellence

Over the past 20 years, we have earned a credible reputation for quality, excellence, responsiveness, and reliability with clients and within the industry.

Experience the difference that a dedicated and professional team can make for your business.

More Than Just Support

At Tempest, we have a deep commitment to delivering forward-thinking designs. By staying at the forefront of new technology, we offer distinct audio-visual experiences and opportunities, driving success through innovative solutions. Leverage our real-life experience to bring your vision to reality.

Unlike standalone AV support, we can manage every aspect of a project from the earliest stages of the planning process to system installation, and ongoing with post-installation support services after the project is complete. The Tempest Technologies team is knowledgeable, dedicated, and laser focused on building lasting relationships through their attention to detail and extraordinary customer service.

CONSULTING & DESIGN

You can count on our engineering teams design expertise to create innovative technology solutions that will meet your business objectives, capture your aesthetic and usability goals, and turn your vision into reality. Making the design and integration of complex systems appear to be a simple undertaking...it’s what we do!

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DEPLOYMENT & INTEGRATION

Our deployment and integration phase ensures flawless project delivery through meticulous planning, risk mitigation, and seamless execution. Our highly trained team manages every detail, from project management to custom programming and client training, guaranteeing exceptional outcomes and superior system performance. This comprehensive approach ensures that our design solutions are implemented efficiently and effectively, transitioning smoothly from concept to reality.

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