Tempest Technologies, LLC is a proud member of EDGE (formerly USAV Group), a professionally managed international association of leading audio/visual systems integration providers. Benefits of participating in the group include our ability to utilize a global network of elite low voltage providers to offer clients integration and support service coverage in an extended area, and the opportunity to take advantage of special buying opportunities via our Preferred Manufacturer Partners (PMPs). So, in addition to providing competitive pricing and superior customer services locally, we can also support your remote sites with a known group of integrators, whom like Tempest, are committed to providing the highest level of technical excellence and customer service.
What sets EDGE apart from other national buying groups? The primary difference is that the buying aspect of the association is a secondary benefit for those with membership. The real focus is building a network of integration partners that share similar business standards and practices, and are fully committed to providing highly trained, industry certified technical support staff. Interested integrators must go through a stringent application process and before being invited to join the group, they must agree to adhere to strict installation standards, to follow guidelines for common business practices, to maintain a high ratio of CTS certified staff, and to commit to providing ongoing education and certification programs for both technical and sales personnel.
How does this benefit our clients? Our customers can be assured that they are partnering with a truly professional provider who can deliver a quality product on every level, in any location. It means we can help you build and maintain technology standards that can be replicated across your enterprise. This strategy provides an efficient and cost-effective plan for project deployment and post-installation service support, and it takes the guess work out of the process by providing a single point of contact to take care of all the coordination details for you.
EDGE currently encompasses 100 integrators, with 300 offices, in 40 countries. Leveraging these relationships, Tempest Technologies, LLC has scaled staffing levels to effectively execute concurrent large scale national deployments with demonstrated success. We have also engaged our partners field-service teams to support nationwide 24/7 service support contracts, where 0 downtime tolerance is a primary requirement. https://edge.technology/